Effective August 1, 2026
Refund and Cancellation Policy
Event purchases
Celebration, Keepsake and paid event upgrades are eligible for a full refund within 14 days when the event has not exceeded the Free-plan limits. Contact help@givendearly.com with the account email and event name.
Subscriptions
You may cancel Plus, Family or Professional at any time through billing management. Cancellation stops future renewals and remains effective at the end of the current billing period. A renewal charge is eligible for review when requested within seven days. Partial-period refunds are otherwise not guaranteed unless required by law.
Trials
Cancel a trial before the displayed first-charge date to avoid being charged. We send renewal reminders before a Plus trial converts to paid service.
What happens after cancellation
Cancellation does not erase purchased events. When active updates end, existing event and gift-story pages remain available as read-only private archives. Uploading, editing and new notifications pause until eligible access resumes.
Contact
Clearline Systems LLC · help@givendearly.com